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By : kikaru kung    19 or more times read
Submitted 2010-05-27 00:02:11
1. Tell, Show, Illustrate
This approach is terribly previous, however it is time honoured. Tell means that describe intimately the process you are concerning to use e.g. "we're going to open the valve using this spanner and collect the oil, etc, etc" and still the end of the process. Then show the components, tools, equipment and paperwork involved. Finally, do the job you have described and shown. That's referred to as "illustrate".
2. Have The Trainee Follow The First 2 Steps
Get the trainee to inform and show. Be patient. Allow them to go through the process and help them if they falter. Be careful not to "jump in" the moment they hesitate. Use queries to assist jog their memory. When the trainee will "tell" use the identical techniques to help them "show".
3. Do "Illustrate" Separately
Get the trainee to "illustrate" only once they've demonstrated that they are competent to inform and show. You need to do everything you can to limit mistakes in really doing the work -- "illustrate". Getting tell and show "down pat" will facilitate greatly in practicing the skill. It may be a slow process. But it's value the time and effort.
4. Practice Does Make Good
Someone once said that "an amateur practices until he gets it right: a professional practices till he cannot go wrong". You haven't done your job as trainer until the trainee demonstrates that she "cannot get it wrong". Enable masses of time for trainee apply, ideally underneath your supervision.
5. Encourage; Encourage; Encourage...
It may be troublesome, but try to be positive and encouraging at all times. On job coaching will be frustrating, particularly when the trainee "does not get it". Avoid criticism, especially if it involves personal comment. Remember, you have a terribly sturdy vested interest in trainee competence. The better they are doing their job, the better your life can be.
6. Demonstration Is What Matters
It is simple to think that a trainee will really do one thing if they'll describe what they ought to do. It is a false perception. Solely when a trainee shows that they'll really do something to your total satisfaction can you think about you've done your job as a trainer. Ticking a box or writing a phrase like 'training completed" on a form is meaningless. Demonstrating competence is the measure of completion.
7. A Bit At A Time
Break the task to be done into tiny but intact sections. Trainees learn best after they're confident. Build their confidence by using sections of the work that they can master. Avoid trying to show complex jobs in one long stretch.
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