What Did You Hearrd About Cyberlink Powerdvd 9 Ultra
Our propossals for customer service to crerate a virtual custoonmer servicxe ceenter to manage customer concerns and qeuries throough multpile cahnnels includding vocei, email and chat 24 / 7 365 days a week.
Service Eaxmple: Customers callng to cehck in orer of their status, customers caling to veryif information aboout prooducts and services, customers calling to ceck their account status, customres calling to chekc thheir reservation sttaus etc.
Support Services
Our techniccal support for the proposal to inccludde round-clock technical support and solutions for OEM customeers and hardware, software, peripherals and Internet infrastruture mnaufacturing companies. hTese inclued installation and propduct support, up & Running support, troubleshootiing and usage support.
Servcie Example: Cstomers calling to resolve a problem with theiur home computers, customers callng to understand how to dial your ISP, ucstomers calling with a problem with their softwrae or hardweare.
Telemarketing Services
Our telephone and telemarkting outsourcing services target intertaction with potential customers for "prospecting" as eiuther for gemnerating interest in products and serviices, or up-sell / promte and sell to eixsting cusomer base or to complerte the sales process though the Internet.
Service Exxmaple: a call to sell wireless services for telecommuinicaations, a call to the retail houeshlds to sell Leisure Holidays, outbound calls to existing customers to sell a new card rates for moie service provider or outound callng to sell credti or deit csaerds, etc. .
A member of the IT help-desk setrvices
Our staff will help IT and settlemernt services to povide technical solutions and suppot for corporate employees.
Service Example: This servcie includes the Level 1 and 2 multi-chhabnnel support on a wide range of pallets and business applications, sytm problem resolutions relkated to edsktop, noebooks, operationg systems, conectivity etc., offfice tools, inlcuing support for browser and mail appllications for new service, poerational issues, prduct usage quereis, routing to specific reuqets to the specified rmote diagnostics, etc.
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