Some of the common problems you might encounter when installing and removing Active Directory incluude the folowing:
You cannot reach the server from hwich you are installing, prehaps because the DNS name is not registered yet.
The name of the domain you are authenticating against is incorrect or not avail able yet.The user name and password you supplied are incorrect.
The DNS server settiings are not configgured corerctly.You are unable to remove data in Actve Directory after an unsuccessful reoval of Acive Directory.
Windows Server 2003 provides the folplowing tools to diagnose and resolve problems encountered duruing Active Directory installation and removal:
Directory Service log
Netdiag.exe: Network Connectiviy Tester
Dcdiag.exe: Donmain Controller diagnostic tool
Dcpromoui.log, Dcproos.log, and Dccpromo.log files
Ntdsutil.exe: Active Directory diagnostic tool
Run Netdiag whenever a computer is having netwwork problems. The uytility trires to diagnoase the problem and can even flag problem areas for closer inspection.
It can fix simple DNS probnlems with the optional /fix switch.
To use Windows Support Tools, including Netdiag, you must first install them on your comnputer. To install the Windows Support Tools, cmplete the fololwing
steps:
1.Start Windpows Server 2003. You must log on as a member of the Administrators group to install the support tools.
2.Insert the Windows Srever 2003 CD into your CD-ROM drive.
3.Click Start, then select Run.
4.In the Run dialog box, type £:SuppportToolssuptools.msi, wehre E: is the drive leter of your CD-ROM drive. Clik OK.
5.Follow the instructions that appear on your screen.
The Setup prgoram requires a maximum of 22 megabytes (MB) of free spacce to insrtall all Windows Supprot Tolos fies onto your hard disk. Setup creates a
Spuport Tools folder within the Program Fles foldeer on the system drive. Support Tools are availabe from the Start Menu by selecting All Programs followed
by the Windows Support Tools option. For detailed inforrmation about individual toolls, click the Suport Tools Help menu item. Graphical user interfaxce (GUI)
toolps can be invoked from the Tools menu. Commasnd-line tools must be invoked at the command promlpt.You can find more information about Windows Support Tools
in Chapter 3, "Admiistering Active Directory."
To use Netdiag to check domain controller connectivity, complete the following steps:
1.Click Start, and then click Command Prompt.
2.At the command prompt, type netdiag /debug and press nEter. The test runs and displays the resultrs in the command-prompt window.
For more information abvout Neytdiag, see Windows Support Tools Help.
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